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BENEFITS SERVICE CENTER

Your Benefits Resource


1.888.7HRBENS (1.888.747.2367)

Monday–Friday 8:00 a.m. to 8:00 p.m. ET

mybenefits.netapp.com


To access the Interactive Voice Response System (IVR), you will need to provide your six-digit HR ID. If it is less than six, simply add leading zeros to make it so and an eight-digit PIN which is your DOB (MMDDYYYY). You may locate this number in the Corporate Directory


NetApp Benefits


You bring your best to NetApp every day…

So, NetApp helps you bring your best to life at home and work.

As a NetApp employee, you’re an important part of the success and future of our organization. That’s why we are committed to supporting you with benefits that make a meaningful difference in your life.

Read Your 2018 Benefits GuideRead Your 2019 Benefits Guide


New Hires


New to NetApp?

Learn about and enroll in your 2019 benefits.

Learn About Your 2019 Benefits 2019 ChecklistEnroll Now


Resource Library


See helpful information and resources about your benefits.

View Resources


MyCompass


Your wellbeing journey begins with MyCompass. MyCompass is your digital sidekick, allowing you to choose your own adventure in achieving total physical, emotional and financial wellness. It’s also your on-the-go resource for U.S. benefits contacts.

Registration in MyCompass is easy…

  1. Download the Jiff – Health Benefits app. Or open https://app.jiff.com/ on your computer.
  2. Choose Register and use the Jiff token Netapp123
  3. On the next screen, enter your 6-digit Employee ID (including leading zeros) and last name to verify your account.
  4. Enter your email address and pick a password to create your account.

 

Contacts


If you need more information or have questions, you have a variety of web and telephone resources available. Please note that the contacts provided here are specific to U.S. employees.

 

BENEFIT CONTACT GROUP / POLICY #
Anthem 1-844-603-1408

www.anthem.com/ca

174210
Best Doctors 1-866-904-0910

members.bestdoctors.com

N/A
Business Travel

Accident Insurance

In the U.S. or Canada 1.877.244.6871

Outside the U.S. +1.713.260.5592 Collect

N/A
Crossover Health

Near-site Health Clinic for Anthem Members
(for Sunnyvale location only)

1.844.551.7601

crossoverhealth.com/netapp

N/A
CVS/caremark

Prescription Drug Benefit for Anthem Members

1.866.301.4105

www.caremark.com

1285
Delta Dental

Dental

1.800.765.6003

www.deltadentalins.com/netapp/

16013
HMSA
(Hawaii Medical Services Association)
Medical
1.800.776.4672

http://www.hmsa.com/

18513-1-0
Hyatt Legal Plans 1.800.821.6400

www.legalplans.com

6090029
Kaiser

Medical

1.800.464.4000

www.my.kp.org/netapp/

38206
Life and AD&D Insurance

MetLife

1.800.638.6420 303835-G
Lincoln Financial

Leaves of Absence, STD,  California VDI, LTD

1.888.481.2451

www.mylincolnportal.com

NETAPP
LiveHealth Online

TeleHealth for Anthem Members

1.855.603.7985

www.livehealthonline.com

N/A
Lyra

Employee Assistance Program

1.844.551.7601

netapp.lyrahealth.com

N/A
MetLife

Auto and Home Insurance

1.800.GET MET 8 (1.800.438.6388)

www.metlife.com/mybenefits

N/A
MyCompass

WellBeing Program

Jiff Support: support@jiff.com

https://app.jiff.com

Vision Service Plan (VSP)

Vision

1.800.877.7195

www.vsp.com

12256871
VPI

Pet Insurance

1.800.GET MET 8 (1.800.438.6388)

www.metlife.com/mybenefits

N/A
WageWorks (FSAs) 877-WageWorks (877-924-3967)

www.wageworks.com

N/A
401(k) Fidelity 1.800.835.5095

www.401k.com

18911